Yes! We offer a money back guarantee. As you know we have full faith in our products and consumers should too! We believe providing a guarantee helps illustrate our confidence. 

Eagle Pack has had incredible success over the years with the people who feed this food. The diets feature multiple protein sources, healthy fats and carbohydrates and natural fibers with a wide variety of nutritional supplements like probiotics, prebiotics, enzymes and glucosamine at functional levels not often found in foods at this price point. Eagle Pack diets offer quality, nutrition and results at an amazing value.

The most important aspect of protein inclusion is to ensure the amino acid profile is correct and at the correct levels. Eagle Pack uses meat meals from high quality protein sources with high digestibility which offers the correct amino acid profile in the correct proportions.

We chose to use only natural preservatives that come with benefits beyond preservation. Our combination of mixed tocopherols, Vitamin C (Ascorbic Acid on our panels per AAFCO) and Vitamin E preserve the food but also provide additional antioxidants that scavenge free radicals and prevent cell damage.

If the canned food is well covered or sealed from the surrounding environment, the food should last up to 3-4 days. It is advised to consume before this time. The storage conditions and general hygiene of the refrigerator, as well as how long the food has sit out exposed will have determining effects on the safe storage of the canned diets.

Dogs are very capable of digesting well-cooked carbohydrates. The carbohydrates may be stored as fats if the diet is consumed beyond the dog's caloric needs. This is why it is very important to either strictly manage your dog's diet, or choose a diet that delivers a moderate calorie content (kcal/kg).

High levels of Calcium and Phosphorus interfere with the absorption of trace minerals like Zinc and Iron. Over time, this can lead to deficiencies and result in poor growth rates, skin lesions and many other health conditions.

 We do use dried tomato pomace, specifically because it meets stringent microbiological specifications to be sure of its purity. As a result, it is one of the most expensive fibers available. It is worth it because it is not just an "empty fiber" and has a lot of nutritional benefits. Tomato pomace is rich in powerful antioxidants such as lycopene, and it has a high level of soluble fiber (which helps create excellent stools, gut health and a strong immune system).

Eagle Pack dry formulas have an expiration of 15 months from date of manufacture. Eagle Pack canned formulas have an expiration of 3 years from date of manufacture. The longer date on cans is achieved because of the hermetic sealing process (a.k.a. air-tight vacuum packing).

Although we see dogs get very excited over the flavor, there are some that may tend to be more cautious. We suggest adding a little warm water to the kibble. This helps to release the aroma of the food.

For puppies specifically:

• Definitely add warm water to soften and release the aroma. When puppies are teething they may be shying away from their food.

• A puppy's tastes preference is sometimes determined by the diet fed to the mother. For example, if the mother was fed a chicken diet…the puppy may be inclined to prefer a chicken puppy food

All of our products in the Eagle Pack line are natural. We use no artificial colors or dyes of any kind. Colors and dyes are used to mask the natural colors and give a consistent color. As with many things in nature, there are subtle changes in ingredients based upon geography and seasonality. We try to maintain as much consistency as possible without the use of unnatural colorants.

Minimum and maximum claims for each nutrient are established by AAFCO. The only necessary claims a pet food must make are for: Crude (Protein, Fat, Fiber, and Moisture). While these are the only nutrients mandated by AAFCO to carry a min/max claims, ash may voluntarily be listed, but must be listed as a maximum guarantee. Any vitamins, minerals or live microorganisms may be labeled with a minimum guarantee.

1. Protein is always a minimum claim
2. Fat is always a minimum claim
3. Fiber is always a maximum claim
4. Moisture is always a maximum claim

No. The red in the tears is a result of porphyrin (a by-product of hemoglobin metabolism) being exposed to sunlight.